Privacy Policy - Data Protection Regulations of DüsseldorfCongress Veranstaltungsgesellschaft mbH

The present data protection regulations make equal reference to both men and women. For the purpose of simplification, only the male form is used.

1. General Information on Data Protection

The Internet portal of DüsseldorfCongress Veranstaltungsgesellschaft mbH is primarily a marketplace for the processing of business transactions. Although a great deal of information is also available to anonymous visitors, there is sometimes a need for us to obtain data from you which can be company or even person-related in order to provide you with the desired services. Our systems protect your data in accordance with internationally applicable data protection standards, the data protection directive of the European Union and national data protection regulations. Our goal is to make it possible for you to be certain of responsible and confidential treatment of your data. Encoding procedures are used for the secure transmission of payment data. This means that communication between your browser and our system cannot be read by other participants in the Internet. Personal data is used exclusively for the purposes explicitly stated in these data protection regulations or during later data collection.

Our websites may contain links to websites of other providers. As we are not responsible for their information, we recommend that you study the information provided on such sites concerning data protection carefully.

Each time content is requested from our Internet site, data (e.g. name of the file requested, date/time, data volume transferred) on this process is stored in a protocol file. In this way, we monitor user conduct throughout the entire website. Nevertheless, the bringing together of this information with data on individual users is only carried out with prior, written consent. DüsseldorfCongress Veranstaltungsgesellschaft mbH classifies the entire use statistics on the basis of the user's domain name, the browser type and the MIME type by reading out this information from the browser string (the information contained in the browser of every user). We monitor and list the search terms entered in the search engine by users; nevertheless, this tracing is never carried out in connection with individual users.

We also use so-called session cookies. These enable optimisation of communication times for incoming web inquiries. As a fundamental rule, our website can also be used without cookies, however this can result in restrictions with individual applications. Cookies are not used for the preparation of person-related use profiles.

Should you have any further questions or comments concerning our data protection concept or wish to have your personal data barred for any particular form of use, kindly contact us by e-mail at the following address: info@duesseldorfcongress.de

2. Data protection with special applications

2.1 online orders

When you use our online ordering system, we receive from you the data required for processing of the order and performance of the services agreed. Data fields through which the data required for processing of the business transaction is collected, are always marked separately (with an asterisk).

If you provide additional, voluntary data, for example on particular specialist interests, we can send you targeted specialist information even before an event. This means that, by entering this data, you yourself decide which data we receive from you on you and your company.

In addition, we offer you the possibility of correcting or altering the data collected during registration. These changes can be made simply by calling up your user profile, clicking on the ‘Edit’ link and carrying out the alterations to your own data which are then displayed in the form. Users can alter this information at any time and as frequently as necessary.

2.2 Surveys

We provide surveys for our clients and guests so they can let DüsseldorfCongress Veranstaltungsgesellschaft mbH know what they think about events quickly and easily. We also use these surveys to match our services to our customers’ needs even more precisely. 

2.3 Electronic Newsletters

We enable the ordering of electronic newsletters on various subject areas. For this, we record the e-mail addresses of those users who voluntarily register as subscribers. The users can delete themselves from the circulation list by following the instructions including in every dispatch.

2.4 Prize competitions, loyalty programmes

If we organise loyalty programmes or prize competitions, all rules and information on the respective procedure and the use of person-related data are stated clearly during the full period of the programme. The information collected is also used for verification of the user identity and to inform the winners. Here too, the policy of DüsseldorfCongress Veranstaltungsgesellschaft mbH is not to forward information on specific persons to third parties.

2.5 Social Media Plug-ins

2.5.1 Facebook

Our Internet presence uses social plug-ins of the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plug-ins are labelled with the Facebook logo or the addition Facebook social plug-in.

If you access a DüsseldorfCongress Veranstaltungsgesellschaft mbH website that includes such plug-ins, your browser connects directly to the Facebook servers. The content of the plug-in is transmitted to your browser by Facebook, which also embeds information in the website.

Through embedding the plug-in, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign your visit to your Facebook account. If you interact with the plug-ins, e.g. click the 'Like' button or add a comment, your browser transmits the corresponding information directly to Facebook, where it is stored.

Please refer to the data protection information issued by Facebook to learn about the purpose and scope of the data collection and the further processing and use of the data by Facebook. You will also find information about your rights and your settings options to protect your privacy.

If you do not wish Facebook to collect data about your visit to our website, please log out of your Facebook account before accessing our site.

2.5.2 Twitter

Our Internet presence uses social plug-ins of the social network twitter.com, operated by Twitter Inc., 795 Folsom St., Suite 600 San Francisco, CA 94107, USA. The plug-ins are labelled with a Twitter logo.
If you access a DüsseldorfCongress Veranstaltungsgesellschaft mbH website that includes such plug-ins, your browser connects directly to the Twitter servers. The content of the plug-in is transmitted to your browser by Twitter, which also embeds information in the website.

Through embedding the plug-in, Twitter receives the information that you have accessed the corresponding page of our website. If you are logged into Twitter, Twitter can assign your visit to your Twitter account. If you interact with the plug-ins, e.g. forward a tweet or add your own comment, your browser transmits the corresponding information directly to Twitter, where it is stored.

Please refer to the data protection information issued by Twitter to learn about the purpose and scope of the data collection and the further processing and use of the data by Twitter. You will also find information about your rights and your settings options to protect your privacy.

If you do not wish Twitter to collect data about your visit to our website, please log out of your Twitter account before accessing our site.

3. Public Process Directory

3.1. Name of the responsible body:

DüsseldorfCongress Veranstaltungsgesellschaft mbH

3.2. Management

Hilmar Guckert (CEO)
Jörg Mitze

3.3. Address of the responsible body:

Stockumer Kirchstrasse 61, D-40474 Düsseldorf

3.4. Purpose of the collection, processing or use of data

The purpose of DüsseldorfCongress Veranstaltungsgesellschaft mbH is to acquire, organize, plan and run congresses, conventions, conferences and general, cultural and sporting events, as well as markets, exchanges and exhibitions, in addition to providing and using buildings and rooms to support these activities. 

The data is collected, processed and used in the performance of the declared purpose of the company, in particular for the processing of the respective business transaction, including the provision of information to our customers before and after the event as well as concerning future events of DüsseldorfCongress Veranstaltungsgesellschaft mbH. Your person-related data is not forwarded to third parties for promotional purposes.

3.5. Description of the groups of persons concerned and of the corresponding data or categories

For the fulfilment of the purposes stated under 3.4, the following person-related data is collected, processed and used for each group of persons:

Video surveillance is used in the exhibition centre for the purpose of managing traffic/visitor flows and for security purposes. No evaluation is carried out for other purposes.

Personnel data on employees, applicants and service companies is used within the framework of internal communication, servicing, administration and for settlement purposes.

3.6 Recipients or categories of recipient to whom the data can be forwarded

• Public bodies given the existence of overriding legal regulations (category A-E)
• Order-data processors of DüsseldorfCongress Veranstaltungsgesellschaft mbH (category A-C)
• Service providers for exhibition-accompanying services if the person inquires about corresponding services to DüsseldorfCongress Veranstaltungsgesellschaft mbH (category A-D)

3.7 Normal periods for the barring/deletion of data

The law contains a wide range of regulations concerning keeping requirements and deadlines. Upon expiry of these deadlines, the corresponding data is deleted as a routine procedure. Excepted from this is data required for the processing of the respective business transaction with DüsseldorfCongress Veranstaltungsgesellschaft mbH and in particular for informing customers before and after the event as well as concerning future events. The data on customers who no longer wish to receive corresponding information is barred. To enable consideration of a corresponding declaration by the customer at all times, the data of the objector must be kept permanently in a barring list and, as a rule, cannot be deleted (see § 35 (3) no. 2 BDSG (German Data Protection Act).

3.8 Transmission of data abroad

No data collected will be shared beyond German borders.

4. Right of objection

Naturally, every one of our customers is at liberty to indicate purposes for which his person-related data should not be used. Should you no longer wish your data to be used for a specific purpose, you can object to farther reaching use of your data here.