Düsseldorf Congress

Accessibility Statement Düsseldorf Congress

Düsseldorf Congress GmbH is committed to making its online services and applications accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG).

This accessibility statement applies to the websites of Düsseldorf Congress GmbH and to independent online services under these domains (subdomains).

Responsible Entity and Contact Details

Düsseldorf Congress GmbH
Stockumer Kirchstraße 61, 40474 Düsseldorf
Deutschland
Phone: +49 211 45608401
Fax: +49 211 45608556
Email: info@duesseldorfcongress.de
Website: https://www.duesseldorfcongress.de/

Status of Compliance with the Requirements

The aforementioned websites are partially compliant with the German Accessibility Strengthening Act (BFSG) due to the following incompatibilities and exceptions.
Non-accessible Content
The following content is not accessible for the reasons stated below:

  • PDF documents: Some of our PDF documents are not accessible. We are working to update these as quickly as possible or to provide accessible alternatives.
  • Videos: Some of our embedded videos currently do not have subtitles. We strive to provide subtitles for all videos in the future.
  • Images without alternative text: Some images on the website do not have alternative text. We continuously review and update these elements.

Barriers Due to Economic Disproportion

Some barriers on our website cannot be removed in the short term for economic reasons. These include:

  • Historical content: Older content created before the current accessibility guidelines came into force may not be fully accessible. Retrofitting these materials would require disproportionate effort. New content, however, is created according to current standards.

Reporting Barriers, Feedback, and Contact Information

Have you encountered barriers while accessing content on the above-mentioned websites? If so, please feel free to contact us. We welcome your feedback and strive to remove reported barriers as quickly as possible within technical and economic feasibility.

Please let us know which page and which function you encountered a barrier with. Simply copy the link from your browser’s address bar.

You can report barriers to us using the following contact method:
Email: info@duesseldorfcongress.de
Phone: +49 211 45608401
Postal address: Keyword: Report Barriers Düsseldorf Congress, Stockumer Kirchstraße 61, 40474 Düsseldorf, Deutschland

Ombudsman Office

If you believe you have been disadvantaged due to insufficient accessibility of the online services provided by Düsseldorf Congress GmbH, you may contact the Ombudsman Office for Accessible Information Technology of the State of North Rhine-Westphalia.
The Ombudsman Office is assigned to the State Government Commissioner for People with Disabilities in North Rhine-Westphalia.

The Ombudsman Office can be reached by phone at 0211 8553451 or by email at ombudsstelle-barrierefreieit@mags.nrw.de.
Further information about the monitoring agency can be found here:
www.mags.nrw/ueberwachungsstelle-barrierefreie-informationstechnik.

Date of Publication of This Accessibility Statement

This statement was created on June 28 2025.
This accessibility statement has been prepared with the utmost care and is regularly updated to meet current requirements and standards. However, errors cannot be completely ruled out. If you discover any errors in this statement, please send us a short message using the “Report Barriers” functionality as described in this document.